Introduction
At Punky Junky® Gel, Cera Gel, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website punkyjunky.shop (the “Website”) or purchase our products.
Please read this Privacy Policy carefully to understand how we handle your information. By visiting the Website or purchasing our products, you agree to the collection and use of information in accordance with this Privacy Policy.
What Information Do We Collect?
Information You Provide to Us
We collect information you provide directly to us, such as when you create an account, make a purchase, contact us via email or social media, request information, sign up for our newsletter, participate in surveys, contests or promotions, submit content or make comments on the Website. This information may include:
- Contact details such as your name, email address, postal address, phone number
- Account information such as your username, password, preferences
- Payment information such as credit/debit card details and billing address
- Profile information such as profile photo, interests and preferences
- Content information such as comments, photos, videos you submit
Information We Collect Automatically
When you visit and interact with our Website, we may automatically collect certain information about your visit using cookies, web beacons and other technologies. This information may include:
- Log data such as your IP address, access dates and times, browser type and language
- Device information such as device type, operating system, settings, unique device identifiers
- Usage data such as pages visited, links clicked, videos watched, purchases made
- Location data such as location derived from your IP address or GPS, with your consent
We may use cookies and similar technologies to collect this information. You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts of the Website.
Information from Other Sources
We may receive information about you from third party sources. For example:
- Social media networks if you connect with us through social media
- Service providers we work with in connection with the Website or our products
- Marketing partners who provide us with information about you
- Publicly available sources such as open government databases
We may combine this information with the other information we have collected about you.
How Do We Use the Information Collected?
We use the information we collect for the following purposes:
- Provide our products and services – Process orders, ship products, communicate about orders and provide customer service
- Improve the Website – Diagnose technical issues, analyze user behavior, improve site functionality and personalize your experience
- Marketing and advertising – Send promotional communications, target specific offers and ads (on our Website and on other websites and apps), analyze their effectiveness
- Communicate with you – Respond to inquiries, comments and questions you submit to us
- Research and analysis – Conduct research and analysis to improve our products, services and Website
- Comply with legal obligations – Enforce our terms, comply with legal requirements, or as may be required by applicable laws
- Other purposes – With your consent or direction, for any other purpose disclosed at the time of collection
We only process personal information for the purposes for which it was collected or authorized. We ask for your consent before using information for a purpose that is not covered in this Privacy Policy.
How Do We Share the Information Collected?
We may share the information we collect about you in the following circumstances:
- With service providers and business partners who assist us in our business operations, such as payment processing, shipping, marketing, analytics, website hosting, maintenance, ad networks, data hygiene providers, etc. We only provide them with information necessary for them to perform their services and require them to agree to maintain the confidentiality of your personal information.
- Within our corporate group for business purposes, such as internal reporting and administration. We take precautions like data pseudonymization to protect the data transferred within our corporate group.
- With business successors in case of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in bankruptcy or similar proceedings.
- To comply with legal requirements, such as in response to a subpoena, warrant, court order, or as required by applicable laws, regulations, and rules by any government authority.
- To protect rights, property or safety of the Website, our users, employees or the public from harm, theft or illegal activities.
- With your consent or direction to share your information with any third parties.
We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.
How is Your Information Secured?
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. We hold information about you both at our own premises and with the assistance of third-party service providers.
Some of the specific steps we take to secure your information include:
- Using computer safeguards like firewalls and data encryption
- Physically securing our offices, equipment, and information storage media
- Authorizing access to personal information only for those employees or contractors who require it to fulfill their job responsibilities
- Carefully selecting service providers and binding them to appropriate confidentiality and security measures
- Regularly testing and upgrading our security measures
While we strive to protect your information, no data storage or transmission is 100% secure. We cannot guarantee the security of information about you that we collect, store or transmit. Any transmission is at your own risk. Once we receive your data, we use appropriate security measures to safeguard it.
What Information of Children Do We Collect?
Our Website and products are meant for adults. We do not knowingly collect or solicit personal data from anyone under the age of 18 on our Website. In the event that we learn we have collected personal data from a minor under 18 years old without parental consent, we will delete that information as soon as possible. If you believe we may have collected information from a minor under 18, please contact us.
How Long Do We Retain Your Information?
We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including to meet any legal, accounting, reporting, or contractual obligations.
To determine the appropriate retention period, we consider the nature and sensitivity of the information, the potential risk of harm if used or disclosed without authorization, and applicable legal requirements. After it is no longer necessary for us to retain your information, we dispose of it in a secure manner or anonymize it so that it no longer identifies you.
What Are Your Rights and Choices?
You may exercise the following rights and choices regarding your information, by contacting us as provided in the “How to Contact Us” section. We may request proof of identity for verification.
- Access your information – You can request access to the personal data we hold about you along with information about our processing of it. There may be exceptions to data access rights in applicable laws.
- Modify your information – If you believe that the information we hold about you is inaccurate or incomplete, you can request that we correct or supplement it.
- Delete your information – You can request deletion of your personal data, subject to exceptions set out in applicable laws. We may retain certain data if required for our legitimate business interests or legal obligations.
- Object to processing – You can ask us to stop using your information where we rely on a legitimate interest to process your personal information. We will reconsider our justification for processing your data.
- Data portability – You can ask for a copy of certain information you provided to us in a commonly used electronic format, so you can reuse it for your own purposes.
- Withdraw consent – If we rely on your consent to process your personal data, you can withdraw it at any time. This will not affect the lawfulness of processing based on your prior consent.
- Complain – If you feel we have not complied with applicable data protection laws, you can file a complaint with the competent supervisory authority.
While we rely on different legal bases to collect and process your information, providing most services on our Website is voluntary and not necessary for contractual reasons. However, opting out of certain essential cookies may affect the performance and features of the Website.
Third-Party Links and Integrations
Our Website may contain links to third-party websites and apps and integrations with third-party services. We are not responsible for the privacy practices or content of those third parties. We recommend you read their applicable privacy policies carefully. How they handle your information is governed by their respective privacy policies.
International Data Transfers
We are headquartered in the United States and have service providers in other countries. Your information may be transferred to countries where data protection and privacy laws may differ from those of your country. We take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy.
Privacy Notice for California Residents
If you are a resident of California, you have certain privacy rights under the California Consumer Privacy Act (CCPA). These include:
- Right to Know – You have the right to request information about the categories and specific pieces of personal data we have collected about you, as well as the categories of sources from which it was collected, purposes for collecting and sharing it, and the categories of third parties with whom it was shared. You also have a right to be provided with a list of the personal information that we have disclosed for business purposes over the past 12 months.
- Right to Delete – You have the right to request deletion of your personal data, subject to exceptions allowed under applicable laws.
- Right to Non-Discrimination – You have the right to not be discriminated against for exercising these privacy rights.
We do not sell or share personal information of our customers for cross-context advertising purposes.
To make a request under the CCPA, call us at 1-800-123-4567. We will verify and process your request in accordance with applicable laws.
Privacy Policy Updates
We may occasionally update this Privacy Policy as required by applicable laws. We recommend you check back periodically to review the latest version. Material changes will also be communicated through email or on our Website homepage. Your continued use of our Website or products is subject to the latest policy.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at [email protected]
Conclusion
Protecting your privacy is important to us. We hope this Privacy Policy clarifies how we handle your information. We will make reasonable efforts to comply with this Privacy Policy and applicable laws. If you have further questions, contact us anytime.